Elaris Terms of Service

Effective as of 2025, these Terms of Service govern your engagement with Elaris (elarisys.com) for corporate restructuring and turnaround consulting services, information products, and goods. Our registered address is 301 Front Street West, Toronto, ON M5V 2T6, Canada. Business ID: 857451609. Phone: +14169290710.

1. Consulting Services

Elaris provides tailored corporate restructuring and turnaround engagements, including strategic assessments, implementation planning, and execution support. Service fees are due according to the schedule in your agreement. Delivery dates and milestones will be defined in writing.

2. Information Products

Our digital courses, reports, templates, and guides are delivered via secure download. Access is granted upon full payment. Please review materials promptly to ensure compatibility with your needs.

3. Goods

Physical items ordered from Elaris must be shipped back within 30 days in their original packaging and condition. Clients are responsible for shipment arrangements and any associated shipping charges.

4. Refund Procedures

To request a refund, submit your request through our contact form with your order or agreement reference. Requests will be acknowledged within 5 business days. Approved refunds for information products or goods will be processed within 10 business days by crediting your original payment channel. Consulting service fees already applied to delivered work or sessions expressly consumed are not eligible for refund.

5. Rescheduling of Consulting Engagements

Clients may reschedule service sessions up to 7 days before the scheduled date at no additional charge. Requests received within 7 days of the session may incur a fee equal to 50% of the scheduled session fee. Missed sessions without prior notice will be treated as fulfilled and no credit or refund will be issued.

6. No-Refund Circumstances

Certain engagements, including one-off strategy reviews or custom deliverables commissioned expressly for your organization, are not eligible for refund. This ensures commitment on both sides and allows Elaris to allocate expert resources and planning time without disruption.

7. Liability Limitations

Elaris’s total liability is limited to amounts paid under your agreement. Under no circumstances shall Elaris be liable for incidental or consequential outcomes arising from use of our services, products, or goods.

8. Governing Law

These Terms of Service are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any dispute shall be subject to the exclusive jurisdiction of courts located in Toronto.

9. Contact Information

For questions regarding these terms, submission of requests, or general inquiries, please reach out via our contact form or call +14169290710. Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada. Business ID: 857451609.